Support

No. Voicecan does not continuously record. Recording only happens when you press the button or when Smart Capture is enabled.

It depends on the mode you're using — and you're always in control.

Lookback Mode: Voicecan only saves moments when you press the button.
Smart Capture Mode: Voicecan helps identify meaningful moments automatically, but only selected highlights are saved and shown in the app.

You can switch modes anytime and decide what gets captured.

Yes. Your recordings are encrypted and securely stored in your account. We do not sell your personal data.

Voicecan is designed for caregivers — especially parents — who want to capture and reflect on meaningful everyday conversations.

Unlike a phone, Voicecan is wearable and always ready. You don't need to take it out or start recording — just press the button or let Smart Capture do the work.

Basic features are available without a subscription. Advanced AI insights may require a paid plan.

Lookback Mode lets you save a moment that just happened by capturing audio from just before you press the button.

Press the button when something meaningful happens. Voicecan will save the moments leading up to that point.

You can customize the duration in the app — for example, 1 minute, 3 minutes, or several minutes.

Smart Capture automatically helps identify and capture meaningful moments throughout the day.

Use it when you want a more effortless, hands-free experience.

Yes. You can switch between Lookback Mode and Smart Capture Mode anytime in the app.

Yes. You can press the button to highlight important moments for easy access later.

Download the app, turn on Bluetooth, and follow the pairing instructions.

Yes. Recording works offline. Internet is required for syncing and AI insights.

Yes. The device stores recordings locally and syncs when connected.

Make sure the device is connected via WiFi or Bluetooth and allow time for syncing.

Check your internet connection and try reconnecting the device.

Yes. Full recordings can be downloaded from your cloud account.

You can try Voicecan risk-free with our 30-day return policy.

Voicecan offers up to 100 hours of battery life depending on usage.

Use the included USB cable and connect to a standard power source.

Recordings are stored temporarily and cleared automatically after syncing.

No. Storage is managed automatically.

No. Voicecan is designed with microphones only.

Make sure it is charged and press the button for a few seconds.

Check the battery and ensure the correct mode is active.

Press firmly or restart the device.

Lookback Mode saves audio from before the press, not after.

Check your network and restart the device.

Keep the device close and avoid interference.